Frequently Asked Questions

Hit11 uses advanced AI and machine learning models trained on historical match data, player performance, pitch conditions, and other relevant factors to generate predictive insights. These are intended to help users make more informed decisions.

Hit11 focuses primarily on providing data-driven predictions and analytics to aid users. While we host prediction contests, our core offering revolves around analytics, distinguishing us from traditional fantasy team-building apps.

Yes, downloading the APK directly from our official website (hit11.in) is safe. The file is digitally signed, verified, and regularly updated for security. We recommend only downloading from our official source.

Due to certain Play Store policies regarding real money skill gaming apps in specific regions, we provide the app directly via APK download to ensure accessibility for all eligible users in India.

You can manage funds through your account section in the app using various secure payment methods. Withdrawals require KYC verification (PAN, Bank Account) and are processed according to the timelines mentioned in our Terms and Conditions. Please refer to the 'Deposits & Withdrawals' section in the T&C for details on limits and processing.

Due to state regulations regarding online games of skill involving entry fees, users from states like Assam, Nagaland, Sikkim, Odisha, Telangana, Andhra Pradesh, and potentially others may be restricted from participating in paid contests. Please check our Terms and Conditions for the most up-to-date information.

You can reach our customer support team via email at [email protected] (please verify this email) or through the contact options available within the app. We strive to respond promptly.